Information Privacy
Your data stays yours. We never access, share, or use client information outside of providing your service.
All Tiers
Veteran Owned · Colorado-Based · 24/7 Operations
Cyber-insurance-defensible
managed IT for commercial businesses.
Three outcome-based tiers built around what your insurance carrier and auditors actually require. Real techs answer the phone. Veteran-owned and Colorado-based. Looking for federal or SLED contracting? Visit our GovCon site.
15 minEmergency remote response
30-dayMoney-back guarantee
24/7MDR / SOC monitoring
VeteranOwned & operated
Pricing & Tiers
Three tiers.
Three tiers.
Start where you are.
Every tier builds on the last. Most clients land on The Carrier-Ready Bundle because it is the cyber-insurance-defensible stack where proactive security and full account management come together. The Audit Defense System adds on-site coverage, a quarterly Compliance War Room, and an annual third-party penetration test for organizations with regulatory or carrier-driven obligations.
Baseline
The Continuity Baseline
Solid monitoring, support, and security essentials. The floor under any operation.
$1,497/mo10–25 person business · 15 users · 15 computers · 1 server · 1 site
- Remote helpdesk (Mon-Fri, 7am-6pm)
- 24/7 proactive monitoring & alerting across all endpoints
- EDR, antivirus, ransomware detection
- Patch management & preventative maintenance
- Email spam filtering & M365 monitoring
- Computer & server file backup
- Dark web monitoring
- Employee onboarding / offboarding workflows
- Strategic business reviews
- Annual IT assessment
- 30-minute emergency remote response
★ Recommended
The Carrier-Ready Bundle
The cyber-insurance-defensible stack. Pass renewal questionnaires the first time. Most clients land here.
$2,997/mo10–25 person business · 25 users · 25 computers · 1 server · 1 site
Everything in The Continuity Baseline, plus:
- MDR / SOC (managed detection & response)
- Threat hunting & malware sandboxing
- MFA / 2FA enforcement
- Password manager
- Security awareness training + phishing simulations
- Data loss prevention & disk encryption
- Ring-fencing (application isolation)
- SIEM
- Automated software deployment
- Dedicated account manager
- Monthly executive summary reports
- Real-time dashboard
- 15-minute emergency remote response
- 30-day money-back guarantee
- "Never leave a voicemail" guarantee
- M365 / Azure / Intune support
- Computer provisioning & software installs included
- Cyber attack remediation included
- Small projects included
Premium Anchor
The Audit Defense System
For organizations with regulatory exposure, government-contract requirements, or carrier-driven compliance mandates.
$4,997/mo10–25 person business · 25 users · 25 computers · 2 servers · 1 site
Everything in The Carrier-Ready Bundle, plus:
- On-site support included for computers, servers & users
- On-site, on-time guarantee
- Same calendar day emergency on-site response
- Quarterly Compliance War Room with named compliance officer
- Annual third-party penetration test (carrier-submission ready)
- Direct cyber-insurance carrier liaison (5-day SLA)
- Compliance calendar & deadline watcher (90/60/30/14-day alerts)
- First-look quarterly regulatory-change brief
Standard term: 36 months (includes rate discount) · One-time onboarding fee at first payment · Hardware, licensing, and pass-through items billed at cost
Our Guarantees
We put it in writing.
Most IT companies make vague promises. We make specific, documented commitments, and if we fall short, we make it right. Every guarantee below is contractual.
3rd Party Cybersecurity Audit
Our own security practices are subject to independent third-party review. You don't have to take our word for it.
All TiersMake Things Right
If we fall short of what was agreed, we will make it right at our cost. No debate, no runaround.
All Tiers100% Satisfaction
We stand behind our work. If you're not satisfied, we're not done.
All TiersCalls Answered by a Tech
No answering services. No offshore first-line. When you call, a real technician who knows your environment picks up.
All TiersNever Leave a Voicemail
Service requests never go to voicemail. Guaranteed. You always reach a person who can help immediately.
Carrier-Ready Bundle+30-Day Money-Back
Try us for 30 days. If we're not the right fit, we'll refund your investment. No questions asked.
Carrier-Ready Bundle+On-Site, On-Time
When on-site support is scheduled, we show up on time. No exceptions and no excuses.
Audit Defense SystemContinuity Baseline
Baseline Response
Remote: 30 minutes or less
On-site: Next business day
Carrier-Ready Bundle
Accelerated Response
Remote: 15 minutes or less
On-site: Next business day
Audit Defense System
Maximum Response
Remote: 15 minutes or less
On-site: Same calendar day
Leadership
Who we are.
Michael Ford
Founder and CEO
U.S. Army veteran and GIAC-certified cybersecurity professional with deep expertise in managed services, intrusion analysis, and regulatory compliance for healthcare and long-term care. VIP Graduate (Veteran Institute for Procurement). Co-author of the Amazon #1 Best Seller Maximizing Business Potential With AI. Founded TDS-IS in 2020 to deliver specialized IT infrastructure to underserved verticals.
U.S. Army Veteran
Service-Disabled
SECRET (Inactive)
GCIA
GCIH
GMON
VIP Graduate
Tim Hernandez
Co-Founder
U.S. Army veteran with extensive experience in client relationship management and strategic partnerships. Brings strong teaming, relationship-building, and program coordination capabilities to federal engagements. Active in veteran business organizations and CALA (Colorado Assisted Living Association) networks.
U.S. Army Veteran
SECRET Clearance (Active)
Client Relations
Client Reviews
What our clients say.
5.0
★★★★★
Based on 10 Google reviews
Engagement Process
How to work with us.
1
Initial Contact
Submit an inquiry or request our capability statement. We respond within one business day with relevant qualifications and references.
2
Scope and Assessment
We assess requirements, map our capabilities to your needs, and deliver a detailed technical approach and pricing proposal.
3
Contract and Delivery
Award and onboarding with defined milestones, SLA commitments, and compliance documentation from day one.
Get in Touch
Get a free
Get a free
technology assessment.
Tell us about your environment and we will respond within one business day with a free assessment, candid recommendations, and a tier fit. No sales pressure, no obligation.
(719) 510-5869
info@tds-is.com
5755 Mark Dabling Blvd, Suite 150
Colorado Springs, CO 80919
Colorado Springs, CO 80919